The rules for using LAOUTS.

1 · The Service

LAOUTS lets you upload your own photos; use our software to organize and design a photo book, calendar, framed print, greeting card, mug, or similar physical product; place an order to have those products printed and shipped to you; and (iOS) optionally use our Phone Cull tool to organize your camera roll. We may add, change, or remove features at any time.

2 · Who Can Use LAOUTS

You may use the Service if you are at least 13 years old, have the legal capacity to enter a contract in your jurisdiction, and are not prohibited from using the Service under applicable law. LAOUTS is not intended for children under 13.

3 · Accounts

You can use much of LAOUTS without creating an account. When you place an order, we record your email and shipping details to fulfill the order.

If you create an account: you are responsible for keeping your account information accurate, you are responsible for activity through your account, and you must notify us immediately if you suspect unauthorized access.

You can delete your account at any time (see Privacy Policy, Section 8).

4 · Your Content

4.1 You Keep Ownership

You own the photos you upload and the photo books you create. We never claim copyright over your content.

4.2 License to Us (Service Operation Only)

By uploading content, you grant LAOUTS a limited, worldwide, royalty-free license to store, process, transmit, and display your content solely to operate the Service. This license exists only as long as we need it to provide the Service, ends when you delete your content or account, and does NOT permit us to sell your content, share it with advertisers, train AI models on it, or use it for marketing without separate written permission.

4.3 You Are Responsible for Your Content

You confirm that you own the photos you upload OR have permission from the rights holder; that your content does not violate any law, copyright, trademark, privacy right, or publicity right; and that your content does not contain anything illegal, abusive, harassing, defamatory, or otherwise objectionable (see Section 5).

If we receive a credible copyright complaint about your content, we may remove it and notify you.

5 · What You Can't Do

You agree not to use the Service to:

• Upload content that infringes copyright, trademark, or other intellectual property rights
• Upload content depicting minors in any sexual or exploitative manner
• Upload content that promotes violence, hatred, or harassment
• Upload someone else's photos without their permission
• Attempt to disrupt, hack, reverse-engineer, or interfere with the Service
• Use the Service to send spam or unsolicited communication
• Resell or commercialize LAOUTS-generated products without a separate commercial agreement
• Use automated tools (scrapers, bots) except as expressly permitted
• Violate any applicable law

Repeated or serious violations result in account termination and possible legal action.

6 · Purchases, Pricing, and Payments

6.1 Pricing

All prices are shown at checkout in your selected currency. Prices do not include applicable taxes or shipping unless stated. We may change prices at any time, but changes do not affect orders already placed.

6.2 Payment

Payment is processed by Stripe. By placing an order, you authorize the charge to your selected payment method. We never see or store your full credit card number.

Apple In-App Purchases (iOS digital products) are processed by Apple, governed by the App Store Terms of Service.

6.3 Order Confirmation

Placing an order constitutes an offer to purchase. Your order is confirmed when we send an order confirmation email. We reserve the right to cancel an order before fulfillment for any reason (with full refund).

6.4 Printing and Shipping

Printed products are produced and shipped by our print partner, Prodigi, from the fulfillment center nearest to your shipping address. Production and shipping times are estimates, not guarantees.

You are responsible for providing an accurate shipping address. Orders returned due to incorrect addresses may incur a reshipment fee.

6.5 Risk of Loss

Title and risk of loss transfer to you when the carrier accepts the package. We are not liable for loss or damage after that point, but we will help you file a claim with the carrier.

7 · Refund and Return Policy

Because every photo book is custom-printed from your unique content, we cannot offer refunds for buyer's remorse (e.g., "I changed my mind," "It doesn't look as good as I expected").

We will refund or reprint at no charge if: the product arrived damaged in shipping, there is a printing defect (color, alignment, binding), we made an error fulfilling your order (wrong product, wrong size), or the product is materially different from what you previewed in the editor.

To request a refund or replacement, email hello@laouts.com within 30 days of delivery with photos of the issue. We aim to resolve all claims within 7 business days.

Digital products (Creative Suite packs, Phone Cull purchase) are non-refundable once delivered, except where required by law.

8 · Intellectual Property

8.1 Our IP

LAOUTS, the LAOUTS logo, the L-mark emblem, the LAOUTS Studio editor, our website code, our brand assets, our typography selections, our layout templates, and all other content we create are owned by 4488652 Canada Inc. and protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8.2 License to Use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial purposes. This license does not include any right to resell or commercialize the Service.

8.3 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, royalty-free license to use that feedback to improve LAOUTS. We are not obligated to credit or compensate you for it.

9 · Third-Party Services

The Service may link to or integrate with third-party services (e.g., Stripe, Prodigi, Apple App Store). We are not responsible for the content, policies, or practices of those third parties. Your use of those services is governed by their own terms and privacy policies.

10 · Disclaimers

The Service is provided "as is" and "as available." We do not warrant that: the Service will be uninterrupted, error-free, or secure; printed products will exactly match what you see on your screen (color variation between screens and print is normal); the Service will meet your specific requirements; or defects will be corrected.

Sample imagery. Product photos, lifestyle images, and design examples shown on our website and marketing are for illustration only and may use licensed stock photography or models. They are not the item you will receive. Every LAOUTS product is personalized and printed with the content you supply.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11 · Limitation of Liability

To the maximum extent permitted by law:

LAOUTS, 4488652 Canada Inc., our directors, employees, and agents are not liable for indirect, incidental, consequential, special, or punitive damages; loss of data, lost profits, lost revenue, loss of goodwill, or business interruption; or damages arising from your use of the Service.

Our maximum aggregate liability for any claim arising from your use of the Service is the greater of: the amount you paid to LAOUTS in the 12 months preceding the event giving rise to the claim, OR one hundred Canadian dollars (CAD $100).

Some jurisdictions do not allow these limitations. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

12 · Indemnification

You agree to defend, indemnify, and hold harmless 4488652 Canada Inc., LAOUTS, and our affiliates from any claims, damages, costs, or expenses (including reasonable legal fees) arising from your content (including any copyright, trademark, privacy, or publicity claims); your use of the Service; your violation of these Terms; or your violation of any law or third-party right.

13 · Termination

You can stop using the Service at any time.

We may suspend or terminate your access to the Service if: you violate these Terms; we are required to by law; continued service would expose us to legal liability; or we discontinue the Service.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (Sections 4.2, 5, 8, 10, 11, 12, 14-18) will survive.

14 · Changes to These Terms

We may update these Terms as the Service evolves. Material changes will be communicated by email (if you have an account), notice on laouts.com, and an updated "Last Updated" date above. Continued use after changes constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service.

15 · Governing Law

These Terms are governed by the laws of the Province of Québec, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16 · Dispute Resolution

If you have a dispute with us, please contact hello@laouts.com first. Most issues can be resolved informally within 30 days.

If we can't resolve it informally, disputes will be resolved in the courts of the Province of Québec, located in the Judicial District of Montréal, except that either party may bring a claim in small-claims court for amounts within that court's jurisdiction.

EU and UK consumers retain all mandatory consumer protection rights under their local law, including the right to bring claims in their local courts.

17 · Entire Agreement

These Terms, together with the Privacy Policy and any order confirmation, constitute the entire agreement between you and LAOUTS. They supersede any prior agreements.

If any provision of these Terms is held unenforceable, the rest remain in effect. Our failure to enforce any right or provision is not a waiver of that right.

18 · Contact

For questions about these Terms:

Email: hello@laouts.com · Subject line: Terms of Service

© 2026 LAOUTS · Operated by 4488652 Canada Inc. · Montréal, Québec, Canada · This document was last reviewed on May 16, 2026. Have it reviewed by qualified legal counsel licensed in your jurisdiction before final publication.