Privacy Policy

Your photos stay yours.

Effective May 16, 2026 · Last updated May 16, 2026

The TL;DR

The legal version follows. Here's what actually matters:

1 · Who We Are

LAOUTS is operated by 4488652 Canada Inc. ("LAOUTS," "we," "us," "our"), a corporation incorporated in Québec, Canada.

Registered office: 433 rue Saint-Claude, Montréal, Québec, H2Y 3B6, Canada
Contact: hello@laouts.com
Phone: +1 (514) 777-9525
Website: laouts.com

We make photo book editing software (web and iOS) and tools for organizing your camera roll.

2 · Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

2.3 Information We Do NOT Collect

3 · How We Use Your Information

PurposeData Used
Render your photo book in the editorPhotos you upload, layout choices
Print and ship your orderPhotos in final book, shipping address, payment info
Send order confirmations + shipping updatesEmail address, phone (if provided)
Provide customer supportEmail, order details
Detect fraud and abuseIP, device info, payment metadata
Improve our softwareAnonymized usage data (no personal identifiers)

We do not use your data for advertising or to train AI models.

4 · Apple App Store Privacy Nutrition Label

For our iOS apps, here is exactly what we declare to Apple:

Data Linked to You

Data Not Linked to You

Data Used to Track You

None. We do not track you across apps or websites owned by other companies.

5 · How We Share Your Information

We use a small number of trusted service providers ("processors"). Each is bound by a Data Processing Agreement (DPA) and only handles data necessary for their function:

ProcessorWhat They Handle
StripePayment processing, customer email
ProdigiPrinting and shipping your order globally
SupabaseDatabase hosting (orders, entitlements)
VercelWeb hosting + serverless functions
MediaPipe (on-device)Face detection model files; runs locally, sends nothing to Google
Apple (iOS only)In-app purchase processing per App Store rules

We do not sell your information. We do not share with advertisers or data brokers.

We will disclose information only: to these processors as needed; when required by law; to protect rights, property, or safety; or with your explicit consent.

6 · Data Retention

Data TypeRetention
Order records7 years (Canadian tax requirement)
Photos uploaded for printingDeleted within 30 days of fulfillment
Phone Cull dataNever leaves your device
Email + nameUntil you delete your account
IP logs30 days, then anonymized

7 · Your Rights

You have the right to:

To exercise any of these rights, email hello@laouts.com. We respond within 30 days.

EU/UK residents (GDPR): lead authority is the Office of the Privacy Commissioner of Canada. You may also contact your local data protection authority.

California residents (CCPA): we do not sell your personal information. You have the right to know what we collect, request deletion, and not be discriminated against for exercising your rights.

8 · Account Deletion

You can delete your account and all associated data three ways:

  1. iOS app: Settings → Account → Delete Account
  2. Web: laouts.com/account/delete
  3. Email: Send a deletion request to hello@laouts.com

When you delete your account, we permanently remove your email, contact info, photo book projects not yet printed, Creative Suite entitlements, and Phone Cull purchase records.

We retain order records for shipped physical products (7 years, tax requirement) and anonymized analytics that cannot be linked back to you. Deletion is processed within 30 days.

9 · Children's Privacy

LAOUTS is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child under 13, contact us at hello@laouts.com and we will delete it.

10 · International Data Transfers

We are based in Canada. Our processors are located in the United States (Stripe, Vercel, Supabase, Prodigi US), United Kingdom (Prodigi UK), European Union (Prodigi EU), and Australia (Prodigi AU). We rely on Standard Contractual Clauses (SCCs) or equivalent safeguards for transfers outside your jurisdiction.

11 · Security

We use industry-standard security measures: TLS encryption in transit, AES-256 encryption at rest, restricted database access, payment data handled exclusively by Stripe (PCI-DSS Level 1), and regular security reviews.

No system is perfectly secure. If we become aware of a data breach affecting you, we will notify you within 72 hours where required by law.

12 · Changes to This Policy

We may update this policy as our services evolve. When we make material changes, we will update the "Last Updated" date above, notify you by email (if you have an account), post a notice on laouts.com, and for substantial changes require fresh consent.

13 · Contact

For privacy questions, data requests, or complaints:

Email: hello@laouts.com · Subject line: Privacy Request

© 2026 LAOUTS · Operated by 4488652 Canada Inc. · Montréal, Québec, Canada · This document was last reviewed on May 16, 2026.